The smart energy process

Panels on the roof
within 3 weeks

From your initial inquiry through to the installation of your smart solar panels, we deliver the tools, support and service you need to make going solar simple.

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Sit back and relax

We’ll take care of everything

Step 1.

Consultation & Design

We assess your energy needs and calculate how much you could save by switching to solar. Our engineers will then design a bespoke solution to suit.

Our audit team will also assess your roof using HD aerial images to allow us to accurately determine the best layout. Any shading issues will be evaluated so your system can function optimally.

Step 2.


Your personal Customer Success Manager will take care of everything – like ensuring the permits and paperwork your city and chosen utility company need, are taken care of.

Step 3.


Relax knowing you’ll be looked after from the moment you decide to switch to solar. And remember, the installation itself is quick with the solar panels up and running anywhere between 4 and 8 hours. Our smart team will also show you how to operate the system.

Step 4.


Your smart meter will get installed by your electricity retailer - If you already had a smart meter prior to installation, your system will be switched on the very same day it’s installed!

we got your back

Your Smart team is here to help


Smart Warranties

It’s our promise to maintain a degree of quality and reliability with your Smart Energy solar system. That’s why we offer a 5-year workmanship warranty, a 10-year product warranty and a 25-year performance warranty.


Aftercare with Smart Care

Any questions about your system or need technical support? Our world class customer support team is here to help.

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