Our Difference | Smart Energy

A premium offering, built to last

Smart care

Lifetime support, system monitoring, warranty handling, real engineers and Aussie-based customer care

Smart savings

Zero upfront costs, 0% interest, payments offset by savings

Smart path

A guided roadmap to electrify your whole home over time. Solar, battery, EV, HWHP, and more

It’s our promise to always be here

Smart Care is your all-inclusive customer care plan and it comes free with every Smart Energy system. It’s designed to give you peace of mind, proactive support, and no surprise costs.

Never pay for service callouts on covered issues

Speak to real Aussies, not bots or overseas agents

Real-time system monitoring & monthly updates

Remote diagnostics: 80% of issues fixed without visits

Smart care Inclusions

Feature		Other providers
Award-Winning Aussie Support
Pre & Post-Install Support
Remote Issue Resolution (80% Cases)
No Callout Fees for Covered Issues
Comprehensive Bill Analysis
Premium Warranty & Product Monitoring

Best-in-class warranties

At Smart Energy, we’re not going anywhere and neither are your warranties. Unlike one-stop solar shops that vanish overnight, we’ve built long-term partnerships with the world’s leading manufacturers to offer unmatched product protection and fast, local support.

Because we’re both the installer and the retailer, you don’t get bounced between third parties. If there’s ever a problem, we handle it, full stop. With Smart Care, your investment is protected from day one.

5 Years

Installation Workmanship Warranty

If your system isn’t performing as expected, you’re covered by a 5-year installation warranty.

Up To 15 Years

For inverters, 10 years for battery

The batteries and inverters we supply are premium. So we double down with product warranties ranging up to 15 years.

30 Years

Panel Product Warranty

We offer 25 years’ cover to protect you from many material or processing defects to your Hot-Spot Protect and Anti PID Technology.

30 Years

Panel Linear Performance Warranty

We also offer a 25 year Panel Linear Performance Warranty to ensure your power output stays as efficient as possible over time.

Let your system pay for itself.

Smart Savings is our zero-upfront-cost, zero-interest payment plan built so your solar and battery system pays for itself through your energy savings. Most customers end up paying less than their current power bill, while moving toward full system ownership.

Forget complicated loans or fly-by-night finance deals. We designed Smart Savings to be simple, flexible, and built for everyday Australians.

Zero upfront costs

$0 interest for the life of the plan

Weekly repayments offset by your energy savings

Smart care Inclusions

We offer two simple ways to invest in your home’s energy future.

Whichever path you choose, you’ll receive unbeatable warranties, full Smart Care support, and real engineering behind every system.

Feature	Most Popular Smart Savings Plan	Upfront Purchase
Upfront Payment	No	Yes
Interest	Zero	None
90 Day Deferral	Yes	Not applicable
Weekly Payments	Offset by savings	Not applicable
Ownership	After repayment term	Immediate
Smart Care	Included	Included
Warranty Coverage	Full	Full

Speak with an expert

Electrify your home your way

Smart Path is your personalised roadmap to a fully electric home. Start with solar. Add a battery when ready. Then upgrade to electric vehicle charging, hot water heat pump, induction cooktop and more. All installed by one trusted provider and supported by one unified team.

Future-proof your home one step at a time

Seamless upgrades with no rework

One installer, one support team

Save on energy, gas, and transport in one move

A typical Smart Path journey

Smart Path isn’t a random bundle of products. Each step is designed, engineered, and supported by Smart Energy and backed by Rinnai.

Speak with an expert

A typical Smart Path journey

Smart Path isn’t a random bundle of products. Each step is designed, engineered, and supported by Smart Energy and backed by Rinnai.

Speak with an expert

Start

Begin by powering your house with a solar system.

Store

Keep and use excess energy by introducing a solar battery.

Switch

Upgrade to all electric appliances including air conditioning, hot water heat pumps and induction.

Drive

Power your travel with an EV charger.

Control

Monitor, manage & earn from your energy with a virtual power plant.

Optimize

Reduce overall consumption with more energy efficient products.

Support

Protect your investment long-term with Smart Care.

Hear it from our happy customers

Hear first-hand from our incredible community of customers.

My experience with getting a battery and added solar panels from start to finish was more than 5 star. Everyone involved was very professional and great to get along with. Very good communication all the time. I highly recommend.

Gordon Merchant

From the time we had Allanah visit us and talk to us about changing to Solar and battery power we knew it was the right thing to do. Within a few weeks we had them installed. The electricians were fantastic. The whole procedure went so smoothly. I love walking outside and seeing the batteries knowing we are not just saving a lot of money but we are doing our little bit to help our world.

Wendy Green

I have been with Smart Energy for my Solar System installation and then later on my battery installation and now changing my electricity provider to get me a better deal than my current one. They have been very helpful and professional in guiding me throughout the whole process and now looking forward to working with them to get the best out of my investment.

Kaiapa Tunagaga

Gordon Merchant

Wendy Green

Kaiapa Tunagaga

It was great communication. The system works really well. I ended up putting a battery on the top. I get no bills at all and the electricity company? Owes me money. One of the best things I’ve done.

Eric Coleman

Great fast installation with very professional staff that go the extra mile to help explain the system. Very helpful and would recommend these guys if you are looking at having solar installed. After having another system installed 7 years ago and having it break down just out of warranty, the price to have it repaired was the price of one of the cheap small systems, so we opted for a larger higher quality system which is backed by a larger warranty. The system we purchased will pay for itself in no time at all. Thanks again.

Paul Braid

This is my second home fitted by Smart Energy. I was extremely satisfied the first time and this time was no exception. Great people, great service, great product. Can’t recommend them high enough.

Glenn Beck

REAL CUSTOMERS, REAL SAVINGS